Updated: Nov 28, 2022
Happy and successful employees mean improved results for your business and long-term success!
Here are 5 secrets to happy and successful employees!
1. Know what you need!
You can’t expect your employees to succeed if you don’t know what you need them to do. The buck starts (not stops) with you. Business owners and managers often hire employees to offload work without much thought or planning. They know they’re overwhelmed and need help.
2. Define their role!
Now that you know what you need, the next step is telling your employees exactly how they’ll do it. This is the position description. This document does more than list duties of the job; it also includes what results they’ll achieve, skills they’ll learn, and behaviors they’ll exhibit.
3. Set clear expectations!
Here is where you set everyone up for success by defining the expectations you have for them, as well as what they can expect in return while holding the position. This is an employee handbook that covers everything from sick days to annual reviews. No matter how small your business, this set of well-defined human resource documents is crucial.
4. Provide structured feedback!
Give your employees feedback and allow them to do the same. Reviews, grievance procedures, and corrective actions are part of what it is to have employees. Don’t let this scare you. There’s no need to hire a company to create procedures with enough legalese to keep a team of attorneys busy for a month. You only need a set of simple, easy-to-understand protocols that you put in place.
5. Be consistent!
Inconsistency is the kryptonite to success. Without it, your employees won’t respect you nor the roles, expectations, and feedback you provide. When you say one thing yet do another or treat a person or situation from one to the next, you will ruin your credibility. If that happens, your trust is broken, and it’s impossible for employees to be successful.
Your employees are the lifeblood of your business, the messengers of your company’s mission, ethics, and worldview. They are the bridge between your customers and your product, not only ensuring a successful transaction but ensuring a level of satisfaction that keeps them coming back. It’s a vital role they play, and your success depends on them!
#leadership #teamwork #chrisberthelson #wiseprecisionbusinessconsulting
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Chris Berthelson Wise Precision Business Consulting CEO/Founder/Consultant
We help food and beverage retail executives grow bottom line profits, increase top-line sales and improve the customer experience. We have proven for over 25 years that experience and leadership matter!
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